Forbes Billionaires 2022
Led the high-profile Forbes Billionaires 2022 project, managing the timeline, coordinating cross-functional teams, and ensuring delivery of key milestones on schedule.
Gravity Associate Onboarding Experience
The objective of this research is to understand the onboarding experience of associates from acquired businesses, uncovering their expectations, needs and pain points throughout their first 90 days at Capital One.
Decision Authoring as a Service Destination (DaAs)
The objective was to understand user needs and considerations for a decision authoring experience that could enable associates to self service of the creation of a decision.
